Building the circular backbone of commerce
We help brands recover value from every return — through smarter logistics, trusted refurbishment, and returns experiences customers recommend.
Our mission
Retail generates billions of returns annually. Too much still ends in landfill. Vikroh exists to make reverse commerce as efficient as forward logistics — profitable, transparent, and sustainable.
Our story
Founded in 2018 by supply chain veterans, Vikroh started as a single refurbishment lab and grew into a global network serving 500+ enterprise brands. Today we process over 2.4 million units per year across electronics, fashion, and consumer goods.
What we stand for
Circularity first
Every process decision prioritizes reuse and recovery over disposal.
Radical transparency
Real-time visibility from return initiation to resale listing.
Partnership mindset
We embed with your ops team — not just another vendor ticket queue.
"Vikroh cut our return processing time by 60% and turned returns into a profit center through refurbishment."
Founded
Clients
Team members
Leadership
Rohit Kapoor
CEO & Co-founder
Sumit Mehra
COO
Anita Vora
Head of Refurbishment
James Chen
VP Technology